FAQs

FAQs – Frequently Asked Questions

1. How can I place an order?
Simply browse your favorite products, add them to the cart, and proceed to checkout. It’s quick and easy!

2. What payment methods do you accept?
We accept Cash on Delivery (COD), bank transfers, and online payments via credit/debit cards.

3. How long will delivery take?
Orders are usually delivered within 3–5 working days. Delivery times may vary depending on your location.

4. Do you offer returns or exchanges?
Yes! We offer a 7-day return/exchange policy on most items. Make sure the product is unused and in original packaging.

5. Can I cancel my order?
You can cancel your order before it is shipped. Once shipped, cancellation isn't possible but you may return it after delivery.

6. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via SMS or email.

7. Do you ship nationwide?
Yes, we deliver all across Pakistan.

Still have questions?
Feel free to Contact Us — we’re happy to help!